Support Services

Our support services evolve around fostering independence and granting simple home care wishes to the community in which we serve.

This mean taking time to develop a longer term view to listen, understand and respond to a person’s needs, hopes, dreams, and aspirations, their history, their cultural and individual experiences.

Only through spending time to listen can one truly understand & in return offer support that build on the Clients capacity to become more independent at home and in the community, which can enhance their quality of life.

Nursing Support

Our home nursing services include:

  • Catheter and incontinence care
  • Diabetes care and support
  • Help you manage your medications
  • Respiratory care & oxygen therapy in your home.
  • Stoma care
  • Wound care
  • Palliative care

Support Co-ordination

Support Genie Support Co-ordinator will work with your doctors and specialists, to provide ongoing support and care coordination to ensure you receive the best care plan to meet your individual needs. We will personally assist you and/or your family with NDIS application, to help fast track your application for in-home support services. Once approved with an NDIS plan,

Support Genie will co-ordinate care that meet your and/or your family’s wishes to improve health outcome. Having worked in the local area over the last 10 years, we have a good understanding of the care network, an extensive list of contact of care and support for our Clients.

Community Transport

Transport and assistance to & pro medical appointments and social activities. (If eligible) We will help you to access public transport, go with you until you are confident to catch the bus or train on your own.

Cooking

We will help chop and prepare your meals. Saving you the energy to cook your meals just the way you like it. If you are not upto cooking, we can also cook for you.

Our sole partnership with Slate Café, mean we can also deliver restaurant quality meals directly to your door.

Shopping

We will pick you up and take you to your local shopping centre. We will arrange pick up when you’re done and take you home safely. Or you can give us your shopping list and we will buy your groceries for you.

Personal Care

Our personal care services includes help with showering/bathing, shaving, dressing or assist with medication.

Wellness Support

Our Care personnel will accompany you to do the things that you love to do. Our can-do attitude, outside the box thinking could help you to return to activities that you loved to do such as, bowling, swimming, walk the dog, Zumba lesson, arts and craft or go to the movies.

Menu